Existing Subscribers: If our newsletter is in your AOL Spam Folder, please open the issue and
then click the This Is Not Spam button. Next, please add
mcdougall@lava.net and
nsh@lava.net onto your Address Book as described above.
YAHOO
New Subscribers:
You will need to set up a filter to redirect our newsletter into your inbox:
Open your mailbox and click on Mail Options (upper
right hand corner).
Select Filters (bottom left corner).
Click the Add link on the Filters page.
Update the "From header:" rule with the following
2 pieces of information: "contains"
mcdougall@lava.net or
nsh@lava.net. (This tells yahoo to identify our newsletter
based on its From address.
Click the Choose Folder pull down menu and select
inbox.
Pick the Add Filter button.
Existing Subscribers: If our newsletter is getting stuck in your Yahoo Bulk Folder, please
open the issue and click the Not Spam button. Next, check to see if the
newsletter's email address is in your "Blocked Addresses" list. If you see
mcdougall@lava.net or
nsh@lava.net on this list, select it and click the Remove Block
button. Lastly, please set up a filter as outlined above.
HOTMAIL
New Subscribers:
You will need to add our From addresses,
mcdougall@lava.net and
nsh@lava.net, to your Hotmail Safe List:
Open your mailbox and click “Options” (upper right
hand corner).
Click the “Junk E-Mail Protection” link (top of
page).
Select the “Safe List” link (2nd from bottom).
Copy and paste
mcdougall@lava.net into separate dialog box titled “Type an
address or domain”.
Existing Subscribers: If our newsletter is in your Junk E-Mail Folder, open the issue and
click the Not Junk button. Next, check to see if our email addresses are in
your Blocked Senders list. If you see
mcdougall@lava.net or
nsh@lava.net on this list, select it and click the Remove button.
Finally, if you have not done so, add
mcdougall@lava.net and
nsh@lava.net into your Safe List as outlined above.
Click Contacts along the left side of any Gmail
page.
Click Add Contact.
Copy and paste our From address,
mcdougall@lava.net into the primary address dialog box.
Click Save.
Repeat and add
nsh@lava.net into the primary email address dialog box.
Existing Subscribers How to check if our newsletter is in the "spam" folder:
Click Spam along the left side of any Gmail page.
Check mark the box next to our newsletter.
Click Not Spam button along the top.
MOZILLA
THUNDERBIRD
New Subscribers: You will need to add our From addresses,
mcdougall@lava.net and
nsh@lava.net, to your Thunderbird Address Book and configure your
Junk Mail Controls to white list your address book.
Click the Address Book button.
Make sure the Personal Address Book is
highlighted.
Click the New Card button. This will launch a New
Card window that has 3 tabs: Contact, Address & Other.
Under the Contact tab, copy and paste our “From”
address,
mcdougall@lava.net into the Email dialog box
Click OK
Repeat, adding
nsh@lava.net into the Email dialog box.
Click OK.
White list your Personal Address Book:
From the main drop down menu, select "Tools -< Junk Mail Controls..."
This will launch the Junk Mail Controls window
that has two tabs: Settings and Adaptive Filter
Under the Settings tab, update the "White Lists"
module by selecting Personal Address Book from the pull down menu and
then check mark the box next to "Do not mark messages as junk mail".
Click OK.
Existing Subscribers Please check your Junk folder to see if our newsletter have been
mistakenly placed there. To prevent this from happening in the future, you
need to mark our newsletter as not junk. Do this by clicking on our
newsletter and choose "Mark - As Not Junk".
EUDORA Below are two screen shots of settings for
Eudora for Mac, which is popular with Mac users. There is also a Eudora for
Windows users.http://www.eudora.com/